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Carnell updates regarding the Coronavirus pandemic affecting the business in 2020.

10 August

To make it easier to refer to all of the COVID-19 guidance that has been issued to Contracts Managers / Supervisors over the past few months,  the up to date details are found in the document in linked below:

Operational Controls >

Note: The previous 5 versions have been removed from the page below.

7 August

Memo regarding the Local COVID-19 Restrictions currently in place in the North of England:

Local Restrictions >

27 July

Memo regarding the phased re-opening of offices from 3 August:

Re-opening main offices >

15 May

Aidan Clarke, managing director has written to all employees thanking them for the role they have played in maintaining the strategic road network. Latest government guidance, the message from Highways England and our operations are also addressed.

Letter to employees >

24 April

Roads minister Baroness Vere has written to the highways sector calling on it to keep working through the crisis saying, “In particular, I want to thank the thousands of highways maintenance and construction workers, who who are all vital to the resilience of our road network.”

The full letter is here:

Baroness Vere letter >

9 April

The StoneMaster team coming together at 8pm to ‘clap for our carers’.  The crew celebrated the NHS frontline staff, applauding their battle with coronavirus and paying tribute to those emergency workers we have tragically lost over the past few weeks.

6 April

In addition to Operating Controls (updated and removed), below is a document regarding expectant mothers:

Expectant mothers >

3 April

Managing Director Aidan Clarke issued an update on how the business is managing the current COVID-19 situation:

Letter to employees >

27 March


Following my recent e-mails I am writing to keep you informed of Highways England’s ongoing approach to the C-19 challenges. Our direction and guiding principles have not changed and from the supply chain perspective we are continuing to operate in a business as usual way for the foreseeable future to ensure that we continue to keep the SRN operating to support the country and to flow cash to all tiers of the supply chain.

I would like to update you on the following areas:

  • Latest Government Advice ref. the Construction Industry: The Government have been clear, the construction industry should continue to operate in accordance with the Public Health England and industry guidance. They have also made it clear that travel is not restricted to just key workers and it is permitted where necessary (e.g.) for construction workers operating on sites. This fully supports our approach of continuing to operate as close to business as usual as possible, therefore please continue with all activities (not just safety critical activities) while observing the published guidance.
  • Key Worker Letters: These are now available and have been issued to over 150 companies. Please follow the guidance published on 24 03 2020 so that your company can quickly receive one if required.
  • Problem Solving: We are beginning to see challenges emerging where cross supplier solutions will benefit all parties (e.g.) temporary traffic management. I strongly encourage parties to work together and use trade associations to recommend balanced risk assessed solutions that can be pragmatically adopted across the SRN. It is essential that we continue to operate as close to business as usual as possible and continue with all activities (not just safety critical) while observing the published guidance.

Once again thank you for your help and I look forward to working with your organisations as things develop.


Malcolm Dare, Executive Director, Commercial & Procurement, Highways England

26 March

With the temporary closure of our main offices in Penkridge, Leyland and Wakefield, and the necessary transition to a ‘new normal’ which comprises large mobile working arrangements for the next period of time, we have prepared some guidance and tips to help this immediate future be as productive and effective as possible for those working from home:

Remote working guidance >

25 March

The link below contains the ‘key worker’ status letter for our operational staff and a message from Malcolm Dare, executive director, commercial & procurement detailing Highways England’s approach to the challenges the industry is facing:

Key worker status >

17 March

With the rapidly changing nature of the epidemic, the update from 17 March has been removed.  For the most current advice please visit the .gov website:

Government advice >