Job Purpose

The role of the HR Advisor is pivotal in ensuring the smooth functioning of HR Operations within the organisation. Responsible for a wide range of tasks, they will play a crucial role in supporting the business, facilitating communication between employees and management, and completing essential tasks.

Key Responsibilities and Accountabilities

Employee Relations

• Act as the first point of contact for employees and managers regarding HR queries, concerns, and grievances.
• Provide guidance and support on disciplinary and grievance procedures, ensuring fairness and adherence to company policies and legal requirements.
• Conduct investigations into employee complaints and grievances, maintaining confidentiality and impartiality throughout the process.

Recruitment and Onboarding

• Assist in the recruitment process by coordinating interviews, screening candidates, and providing support to hiring managers.
• Facilitate new employee onboarding, including conducting orientation sessions and ensuring all necessary paperwork is completed accurately and on time.
• Maintain records and data of the selection process in line with the data protection policy e.g. candidate CV’s
• Produce interview documentation in line with company policies including interview invitations, unsuccessful candidate responses and employment offer letters.
• To support in the recruitment for apprenticeship roles within the business.
• To work with the hiring manager to make sure we recruit apprentices in the right area of business to support our commitment to having 5% of our employees within an apprenticeship.
• To attend and arrange STEM events to support schools and colleges in our local areas.

Performance Management

• Support managers in the performance management process, including goal setting, performance reviews, and development plans.
• Provide coaching and guidance to managers on effectively managing employee performance issues and implementing performance improvement plans.

HR Policy and Compliance

• Stay up to date with employment laws and regulations, ensuring company policies and procedures are compliant and relevant.
• Assist in the development and implementation of HR policies and procedures, communicating changes to employees and providing training as necessary.
• Make sure all policies are reviewed in line with Carnell’s Management System.

Human Resource Support

• Communicate with Payroll to update them on changes for employee’s terms and conditions.
• Maintain employee recordings, making sure all employees files are up to date.
• Work with the Head of HR in the process of upskilling and training manager around employee relation issues, such as disciplinary, grievances, investigation.
• Conduct and record exit interview with employees who have resigned.
• Accurate filing of all HR personnel files both electronically and hard copies
• Support line manager with the absence management process, escalate via the policy as required.
• Manage the process of termination forms, completing paperwork for the employee and business for recording/ payroll purposes.

Reporting

• Complete various monthly reports for the Head of HR analysing recruitment and other HR functions to allow the Head of HR overview of HR functions
• To report on recruitment cost on a monthly basis.
• To report HR data to the Head of HR as and when required.
• Track and record referrals bonus and instruct payroll on the payment requirements.
• Report on absence and holidays.
• To produce accurate Ad-Hoc reports when required by the Head of HR or the business.

Other

• To undertake other miscellaneous activities/project work deemed appropriate for the role of HR Advisor to assist with the efficient operation of the business.
• Deal with sensitive information with discretion, always maintaining confidentiality.
• Support with other HR tasks within the department.
• To support the Head of HR with project in relation to updating job descriptions and making sure interview questions are consistent and fall in line with supplier commitments.

Personal qualities

Carnell is committed to a diverse, inclusive workforce, offering equal opportunity to all. We create an environment where difference is embraced and individuals flourish.  We value passionate, responsive, innovative, trustworthy, and respectful people.

These behaviours are embedded across the company, they guide us in all actions both on site and in the office. We are committed to ensuring the health and wellbeing of all our employees; not only ensuring that everybody goes home safely but also giving all a good work life balance.