Carnell Group are committed to protecting and respecting your privacy. Carnell Group operate several websites but will refer to this central policy to provide more information to you about the basis on which any personal data we collect from you, or that you provide, will be processed.
We will collect and process the following data about you:
Information you give us.
This is information about you that you give us by filling in forms on our site, or by corresponding with us by phone, e-mail or otherwise and includes information you provide when you register to use our site, subscribe to our services, use the services provided by our site, when you provide us with information requested by us for the verification of your identity, and when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number and any comments or information you provide.
Information we collect about you.
With regard to each of your visits to our site we may automatically collect the following information:
By collecting this information, we can ensure that content from the site is presented in the most effective manner for you and for your computer.
We use information held about you in the following ways:
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
There is no obligation upon you to provide us with any information. If you provide information to us, we will be better able to provide any products information or services.
When your data is no longer required for the purposes listed above, we will delete it as soon as possible but, in any event, within 15 years.
Disclosure of your information
We will only disclose your information to:
We will disclose your personal information to third parties:
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have a number of rights under data protection law in relation to the way we process your personal data. These are set out below. You may contact us using the details on our site (or by contacting us directly – details below) to exercise any of these rights, and we will respond to any request received from you within one month from the date of the request.
Please address any questions, comments and requests regarding our data processing practices to gdpr@ carnellgroup.co.uk.
Number Description of Right
Right 1 A right to access personal data held by us about you.
Right 2 A right to require us to rectify any inaccurate personal data held by us about you.
Right 3 A right to require us to erase personal data held by us about you. This right will only apply where (for example): we no longer need to use the personal data to achieve the purpose we collected it for; or where you withdraw your consent if we are using your personal data based on your consent; or where you object to the way we process your data (in line with Right 6 below).
Right 4 A right to restrict our processing of personal data held by us about you. This right will only apply where (for example): you dispute the accuracy of the personal data held by us; or where you would have the right to require us to erase the personal data but would prefer that our processing is restricted instead; or where we no longer need to use the personal data to achieve the purpose we collected it for, but you require the data for the purposes of dealing with legal claims.
Right 5 A right to receive personal data, which you have provided to us, in a structured, commonly used and machine readable format. You also have the right to require us to transfer this personal data to another organisation, at your request.
Right 6 A right to object to our processing of personal data held by us about you (including for the purposes of sending marketing materials to you).
Right 7 A right to withdraw your consent, where we are relying on it to use your personal data (for example, to provide you with marketing information about our services or products).